Returns & Exchanges

All special orders and items made to order are non-refundable. Many of our items are non-stock items. It is the customer's responsibility to contact a Matter Made sales representative to check on stock and availability. Special orders and items made to order may be cancelled within 24 hours of receipt of payment - a 5% cancellation fee will apply.

Returns to:
Matter Made
ATTN: Returns
298 Butler St, Brooklyn, NY 11217

Matter Made credit is valid for one year from the date of issue. Thereafter, unused credit is forfeited.